CRM - Customer Relationship Management
CRM, or Customer Relationship Management system, is an integral part of successful business. This software allows enterprises to effectively manage all aspects of customer interaction, from collecting contact data to analyzing sales and marketing campaigns.
Advantages of Using CRM
Key advantages of using CRM in business
✓ Increased company profitability
✓ Cost optimization
✓ Increased effectiveness of marketing campaigns
✓ Sales forecasting
According to statistics, CRM implementation can increase profitability from 30% to significant growth by several times
Range of Possibilities
CRM provides a wide range of possibilities for enterprises of any size:
Effective management of contacts and customer base.
Automation of sales processes.
Customer segmentation and personalized approach to them.
Monitoring and analysis of marketing activities results.
Increased team productivity.
Accurate tracking of customer base and interaction history with them.
Time saving through automation of routine tasks.
Improved sales strategies through data analysis and sales forecasting.
Convenient access to customer and task information anytime and anywhere.
Increased customer satisfaction through personalized service and effective issue resolution.
Individual approach to customer profitability evaluation.
Task and project management.
Tracking of interaction history with customers.
Coordination of multifaceted customer relationships.
Centralized sales management.
Input and tracking of information about existing and potential customers.
Task execution control and receiving reports on customer interaction effectiveness.
Quick access to any customer documents.
Automation of call center and marketing department work.
Maintenance of company contact history with customers.
Customer and market segmentation.
Integration with social networks for customer interaction.
Data analytics for strategic decision making.
Support for mobile devices for remote work.
Integration with email and calendars for effective planning.
Task and project management.
Support for customization and functionality extension according to business specific needs.
Integration
Description of CRM integration with other systems
Collaboration with intelligent systems such as image recognition systems, machine learning, and others.
Management of your company's financial activities, including income, expenses, profits, and losses.
Integrated enterprise management systems that combine financial accounting, order management, inventory management, HR, and other functions.
Exchange of email messages for communication with customers, partners, and employees.
Using messengers such as WhatsApp, Viber, Telegram, etc., for communication with customers and colleagues.
Integration with telephony systems for call processing and call logging with customers.
Using tools for conducting video conferences with customers, partners, and colleagues.
Organization of work and personal time using Google calendar events.
Using tools for planning, execution, and control of projects.
Integration with various payment systems such as PayPal, Stripe, 2Checkout, etc.
Collecting and analyzing customer feedback to improve product and service quality.
Using tools for data analysis and presentation to make strategic decisions.
Connecting to other CRM systems for data exchange and collaboration with other companies.
Integration with API of other third-party services such as Google Maps, OpenWeatherMap, YouTube, etc.
These are just a few examples. Your system can be integrated with many other services depending on your business needs.
Service Prices
Cooperation under B2B contract terms. Payment based on the invoice for the completed work.
| Service | Price |
|---|---|
| Consultation | Free |
| Project estimation | Free |
| Writing a technical task | 15 euros/hour |
| Full project development | 25 euros/hour |
| Refinement of another project | 27 euros/hour |
| Correction of others' mistakes | 29 euros/hour |
| Writing customer documentation | 15 euros/hour |
Questions and Answers
Frequently Asked Questions from Our Partners
The list of main functions and capabilities usually includes customer management, contact information storage, sales management, marketing tools, analytics, reporting, etc.
Laravel features a clean and understandable syntax, a plethora of ready-made solutions (such as authentication, routing, etc.), high speed, and scalability.
Laravel-based CRM typically has an API that allows easy integration with other systems and social networks.
Laravel provides advanced customization and functionality extension capabilities through the use of Composer packages and custom extensions.
Laravel includes built-in tools for data protection such as password hashing, protection against SQL injections, CSRF protection, ORM usage to prevent SQL injections, etc.
Laravel allows scaling applications horizontally (by adding new servers) or vertically (by increasing the capacity of existing servers). Various caching solutions and CDNs can also be used to improve performance.
For mobile devices, you can create a web version of the Laravel-based CRM or utilize ready-made mobile apps and adaptive design.
Laravel-based CRMs typically offer the ability to create various reports and analytical reports, allowing tracking of various metrics such as sales, conversion, profitability, etc.
After implementation, technical support and updates are typically provided for a Laravel-based CRM. This can be either a paid service or in-house technical staff.
For users, there is usually a ticketing system or online chat for inquiries, as well as documentation explaining the system's operation and usage instructions.
Yes, a Laravel-based CRM can usually be integrated with existing IT infrastructure through APIs or other mechanisms.
During implementation, training seminars or workshops for users are usually conducted, and consultancy support is provided.
A Laravel-based CRM can be configured to automate various business processes, such as automatic reminders, message dispatching, report generation, etc.
Yes, a Laravel-based CRM can usually be easily integrated with custom solutions or third-party applications through APIs or other mechanisms.
Bonus for Determined People
Contact us now and get a gift
Gift: 3 hours of programmer services
News
Welcome to explore our interesting and useful publications that will tell you about the latest events and interesting facts!
Laravel, an open-source PHP framework, has become one of the most popular tools for creating web applications. One of the key aspects of application development is having a convenient administrative panel that simplifies content and data management. ... Read
In today's business world, where speed and efficiency play a crucial role, admin panels have become an integral part of management. These systems, which provide interfaces for managing various aspects of business, are constantly evolving to meet the ... Read
In the business world, there are no easy paths to success. When it comes to implementing business support systems, challenges and difficulties can be not only obstacles but also steps towards self-improvement and growth. Let's consider some of the mo ... Read
Successful operation of any business depends on numerous factors, among which the use of the right support system is of great importance. Choosing the appropriate platform or software can determine the effectiveness of management, productivity, and c ... Read
Exciting world of business management: technologies and benefits
Effective management is an important aspect of success for any modern business. Management systems help organizations store, process, and analyze large amounts of data to make strategic decisions. Laravel CRM is one of the leading platforms that enables effective management of customer relationships and company resources.
One of the key advantages of using Laravel CRM is the ability to automate business processes, which increases productivity and improves customer relationships. It provides fast access to data, simplifies customer database management, and allows data analysis to make informed decisions.
Additionally, Laravel CRM helps ensure secure data storage and structuring, providing reliable information protection. Integration with other Laravel-based solutions allows creating a comprehensive management system that meets the needs of modern business.
Therefore, using Laravel CRM helps companies optimize business processes, increase productivity, and achieve strategic goals, making them competitive in the market.
Interaction with popular social media platforms such as Facebook, Twitter, LinkedIn, etc., for marketing purposes and audience engagement.